Server Management
Your Backbone, Our Expertise
MG Technology LLC's Server Management services are designed to optimize the core functionalities of your server operating systems, providing expert support from bare-metal servers to virtualization hosts and virtualized guest OS.
OS Administration & Role Management
Our dedicated team excels in managing server operating systems, ensuring they are up-to-date and running efficiently. We handle the administration of crucial server roles such as File Server, Print Server, Remote Desktop Services (RDS), DNS, DHCP, and Active Directory (AD).
Active Directory Management
For businesses requiring comprehensive Active Directory management, we offer services including creating user accounts and managing existing access permissions. If your organization lacks an access control structure or doesn't use AD, our consulting team can design one for you with an additional fee.
Proactive Monitoring
We continuously monitor performance metrics such as disk usage, CPU, memory, and network interface utilization. Our monitoring systems use predictive failure models, allowing us to anticipate and resolve most issues before they become critical.
Scheduled Maintenance & Updates
This service includes a set of pre-scheduled proactive tasks determined during an onboarding interview. These tasks encompass scheduled operating system restarts and the approval framework of Microsoft software and security updates.
ITIL Framework Adherence
Our service delivery is guided by the ITIL Framework, ensuring a standardized and efficient approach that aligns with best practices in the industry.
Consultation Within Scope
While our service includes consultation for any server-related technical questions, it’s essential to note that consultations requiring significant resources or those involving new projects are considered out-of-scope and may incur additional charges.
Pricing
Our Server Management services are priced on a per-server-OS basis, offering flexibility and scalability that grow with your business. This approach allows you to precisely budget for each server in your environment without worrying about hidden costs. Like all our services, transparency is key; you’ll know exactly what you're paying for. For out-of-scope projects or substantial consultative services, we'll ask for approval before any additional charges.
With Server Management from MG Technology You will get:
- Your Backbone, Our Expertise
- MG Technology LLC's Server Management services are crafted to optimize the core functionalities of your server operating systems.
- Expert support provided, ranging from bare-metal servers to virtualization hosts and virtualized guest OS.
- OS Administration & Role Management
- Our dedicated team excels in managing server operating systems.
- Ensuring they are up-to-date and running efficiently.
- Administration of crucial server roles:
- File Server
- Print Server
- Remote Desktop Services (RDS)
- DNS
- DHCP
- Active Directory (AD)
- Active Directory Management
- Comprehensive Active Directory management offered for businesses.
- Services include creating user accounts and managing access permissions.
- Consulting team available to design an access control structure if needed, additional fee may apply.
- Proactive Monitoring
- Continuous monitoring of performance metrics:
- Disk usage
- CPU
- Memory
- Network interface utilization
- Predictive failure models used to anticipate and resolve issues before they become critical.
- Scheduled Maintenance & Updates
- Pre-scheduled proactive tasks determined during an onboarding interview.
- Tasks include scheduled operating system restarts and the approval framework for Microsoft software and security updates.
- ITIL Framework Adherence
- Service delivery guided by the ITIL Framework.
- Ensures a standardized and efficient approach aligned with industry best practices.
- Consultation Within Scope
- Service includes consultation for any server-related technical questions.
- Note: Consultations requiring significant resources or those involving new projects are considered out-of-scope and may incur additional charges.